Очень благодарен.Случайно нашел сайт RealFlame. Давно искал электрокамин с такими характеристиками : ДУ -управление и управление клавишами управления очагом под козырьком, регулировка яркости пламени - 3 уровня, реалистичный эффект пламени-звук горящих дров, защита от перегрева, 2 режима обогрева. Консультант вежливо помог мне разобраться и проконсультировал по модели, подсказал про пульт. Объяснил все по оплате. Выслал на ватсап платежки. Помог разобраться с оплатой.
Доставка пришла быстро и до подорожания. Все документы и инструкции имеются.Выражаю свою признательность и благодарность работникам и руководству RealFlame. Рекомендую всем пользоваться этим товаром.
Очень быстро оформили заказ и товар привезли точно в срок.Очень порадовало, что в пульте есть батарейки и можно сразу включить и проверить.Прекрасный дизайн, хорошо греет, качество товара супер!Все как я хотела!!!
Клиентоориентированность, быстрое оформление заказа, качество оказываемых услуг
Комментарий:
Спасибо менеджеру за четкую работу. Помог подобрать камин под интерьер. Быстро оформил заказ, исходя из пожеланий. Оформляла с доставкой и установкой.
Сервис установки, также порадовал. Очень хорошие специалисты.
Всем довольна, рекомендую !
Приятные цены, индивидуальный подход к клиенту, широкое ассортимент товара
Недостатки:
У самого магазина нет, транспортная компания ПЭК разочаровала
Комментарий:
Понравилось то что сотрудники интернет-магазина быстро находят подход к клиенту, практически сразу поняли что я хочу, хотя угодить мне сложно. Предложен был широкий ассортимент, приятные цены, в разы дешевле чем в магазине. Отправили сразу двумя посылками: очаг и корпус. Муж собрал быстро, трудностей в сборке не возникло, инструкция проста, каких то 2-3 шурупов не хватило, но это не критично, у мужа всегда есть в запасе))) любуемся красотой, очень уютно стало дома, давно мечтали о камине, но ждали окончания ремонта. Пожелание: функцию потрескивания дров сделать чуть потише. А так очень довольны. Рекомендую от души!
Обратился в магазин через сайт по поводу приобретения электрокамина Leeds 26 SD, консультировал меня менеджер магазина - Егор, который грамотно и оперативно сориентировал меня по наличию интересующего товара, его цене, порядку оплаты и доставки в мой регион - г. Омск, при этом общался предельно вежливо и доброжелательно. После оплаты мною заказа сопровождал также покупку до момента ее поступления в г. Омск. Вчера я получил электрокамин, товар пришел надежно упакованным, в целости и сохранности. Очень доволен покупкой, хотел бы выразить благодарность Егору и другим сотрудникам компании.
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