Заказали для бабушки смеситель с душевой лейкой G-lauf GOR3-A058, цена по скидке хорошая и доставка своевременная. На пункте быстро вынесли товар, упаковка целая.
Купил инсталляцию Grohe Rapid SL 38772001, с доставкой никаких проблем, в указанный день курьер был у меня. Цена - качество полностью оправданы, спасибо магазину!
В расходной докладной я расписывалась за доставку товара. Я готова обменять товар. Товары со следами использования или с нарушенной комплектацией, товарным видом или упаковкой (согласно закону РФ «О защите прав потребителей») подлежат обмену или возврату. В данном случае это нарушение товарного вида.
В расходной докладной я расписывалась за доставку товара. Я готова обменять товар. Товары со следами использования или с нарушенной комплектацией, товарным видом или упаковкой (согласно закону РФ «О защите прав потребителей») подлежат обмену или возврату. В данном случае это нарушение товарного вида.
Здравствуйте, Галина.
Рассмотрели претензию на «Vigo pn.GEO.45 Geometry 45 Шкаф пенал 1916х450х316м цвет белый»: На основании полученных фотографий, данный вид повреждений относится к механическому. Дефект не относится к гарантийному случаю.
Гарантия не распространяется на дефекты, возникшие не по вине изготовителя, в том числе на повреждения, возникшие в результате механического воздействия.
Каких-либо претензий относительно качества товара при приемке Вами не заявлялось.
Претензии к внешним дефектам, комплектности Покупатель имеет право предъявить только до приемки Товара.
В силу п.1 ст.459 ГК РФ риск случайной гибели или случайного повреждения товара переходит на покупателя в момент вручения товара покупателю или указанному им лицу.
Замена и возврат товара по гарантии в Вашем случае не представляется возможной. В рекламации вынуждены отказать.
Просим обратить внимание на то, что по заказу 450301044 арбитраж рассмотрел Ваше обращение и принял решение об отказе покупателю в возврате товара и денег.
Благодарим за понимание.
Здравствуйте, Галина.
Рассмотрели претензию на «Vigo pn.GEO.45 Geometry 45 Шкаф пенал 1916х450х316м цвет белый»: На основании полученных фотографий, данный вид повреждений относится к механическому. Дефект не относится к гарантийному случаю.
Гарантия не распространяется на дефекты, возникшие не по вине изготовителя, в том числе на повреждения, возникшие в результате механического воздействия.
Каких-либо претензий относительно качества товара при приемке Вами не заявлялось.
Претензии к внешним дефектам, комплектности Покупатель имеет право предъявить только до приемки Товара.
В силу п.1 ст.459 ГК РФ риск случайной гибели или случайного повреждения товара переходит на покупателя в момент вручения товара покупателю или указанному им лицу.
Замена и возврат товара по гарантии в Вашем случае не представляется возможной. В рекламации вынуждены отказать.
Просим обратить внимание на то, что по заказу 450301044 арбитраж рассмотрел Ваше обращение и принял решение об отказе покупателю в возврате товара и денег.
Благодарим за понимание.
Доставку акриловой ванный сделали точно в сроки установленные, ребята из службы доставки предварительно позвонили, подняли на этаж. Качеством очень доволен.
Добрый день. Если товар не подошел по форме, габаритам, размеру или комплектации, при дистанционном способе продажи Вы имеете право на возврат или обмен товара надлежащего качества
Добрый день. Если товар не подошел по форме, габаритам, размеру или комплектации, при дистанционном способе продажи Вы имеете право на возврат или обмен товара надлежащего качества
Благодарим Вас за доверие и оценку нашей работы. Будем рады видеть Вас снова!
Благодарим Вас за доверие и оценку нашей работы. Будем рады видеть Вас снова!
Читать дальше
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