Заказывал решётку на динамик, прислали сообщение, позвонили очень культурно рассказали, оплатил картой, доставка через СДЭК, пришло сообщение что доставлено. Всё чётко, быстро, качественно. Рекомендую заказывать в этом магазине.
На сайте указано что доставка бесплатная, в реальности 300 рублей.
Комментарий:
Купил бракованный товар, при обнаружение дефекта "не прошло и недели после покупки " связался с продавцом по поводу замены товара, продавец на обмен не соглашался- пришлось самому связываться с производителем продукции и уже через него решать данную проблему, к моей радости производитель оказался более адекватен и заменил товар. Так к чему я, при покупки товара в данном магазине- будьте внимательны и проверяйте товар тщательно!!!
Добрый день! Напишите пожалуйста Ваш номер заказа или какую позицию товара Вы приобретали. За последний месяц в наш магазин не было обращений с заводским браком, по которым магазин отказал в решении данного вопроса!
Добрый день! Напишите пожалуйста Ваш номер заказа или какую позицию товара Вы приобретали. За последний месяц в наш магазин не было обращений с заводским браком, по которым магазин отказал в решении данного вопроса!
Искал морскую акустическую системы, менеджер предложил множество вариантов, из всего выбрал HEX 6.5 S-LD-G. Оплатил по безналу, быстро доставили через СДЭК. Спасибо.
upd 05.05.2021. Колонки понравились, поэтому заказал еще две пары. Еще раз спасибо.
Недостатки:
Не обнаружил.
Комментарий:
Менеджер вежливый, всегда на контакте, проконсультировал по подбору акустики, по доставке. Отличный сервис. Большое спасибо.
-Качество работы сотрудников магазина
-Отзывчивость
-Доступность (всегда отвечают на тел. звонки) *Звонил после закрытия, впервые ответили именно в этом магазине "Магнитолкин.ru"
Недостатки:
Нет.
Комментарий:
Заказывал компонентную музыку в авто, после оформления заказа, перезвонили через 5 минут. Вежливо договорились и обсудили повторно наличие компонентов. (21.04.21) По собственному желанию и удобству поставил доставку на 27.04.21.
Привезли, но после того как ушел курьер обнаружилось, что нет твитера. Перезвонил в магазин в 20:20 (по сути в закрытый), на звонок сотрудники магазина ответили, обсудили проблему и был сделан повторный привоз на адрес, недостающего компонента.
Подводя итог, скажу, что магазином рад.
Моя оценка:
- Качество 5/5
- Доставка 5/5 (звонят за 1.5 часа, предупреждая, что приедут)
- Отношение к клиенту 5/5
((( *Отдельное спасибо тем кто принимал звонок в 19:44, 20:06, 22:06 )))
Максим, благодарим Вас за покупку и за оставленный отзыв! Будем рады новым встречам! С Уважением, интернет-магазин "Магнитолкин"
P.S. Максим, такая возможность есть, но распространяется не на все товары.
Максим, благодарим Вас за покупку и за оставленный отзыв! Будем рады новым встречам! С Уважением, интернет-магазин "Магнитолкин"
P.S. Максим, такая возможность есть, но распространяется не на все товары.
Юрий, благодарим Вас за покупку и за оставленный отзыв! Будем рады новым встречам! С Уважением, интернет-магазин "Магнитолкин"
Юрий, благодарим Вас за покупку и за оставленный отзыв! Будем рады новым встречам! С Уважением, интернет-магазин "Магнитолкин"
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