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ЯндексЯндекс
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Отзывы о магазине Мосавтошина

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W12
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер приехал не в то время
Комментарий:
Опоздал на 40 минут курьер
6 месяцев назад
Сергей В.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Достоинства:
Ничего не понравилось.
Недостатки:
Год выпуска 2020, хотя указывал о текущем годе, то есть 2023.
Комментарий:
В сообщении писал до оформления заказа, что год выпуска шин должен соответствовать текущему году. Менеджер Никаких сообщений ни до, ни после оплаты заказа мне не сообщил. Доставка "Дел.Линии" 2 000 рублей. Поэтому о возврате уже не думал. Поэтому покупая Здесь "за недорого", будьте готовы к лежалому товару.
9 месяцев назад, Красная Горбатка
anton i.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Хорошая цена. Ассортимент.
Недостатки:
Долго сообщали по наличию . Менеджеры медленные. Пол дня ушло на то, чтобы подтвердить наличие товара в пункте выдачи. И время работы пункта выдачи до 19:00 очень не удобно.
9 месяцев назад, Санкт-Петербург
Комментарий 165660054
Логотип Мосавтошина
Мосавтошина
Ответ официального представителя магазина
Здравствуйте! Сообщите, пожалуйста, номер вашего заказа чтобы мы могли разобраться в сложившейся ситуации.
Здравствуйте! Сообщите, пожалуйста, номер вашего заказа чтобы мы могли разобраться в сложившейся ситуации.
Стандарты Службы питания С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Доставка
Недостатки:
Когда оператор проверяет применяемость дисков параметры совпадают а машины нет есть маленькие машины с такими параметрами а есть большие вот и с этим заказом получилось так у меня мини купер а диски которые я купил на мини вен а узнали об этом когда поставили резину .Вот что делать теперь я не знаю и праздник испорчен
9 месяцев назад, Воскресенское
Комментарий 165636488
Логотип Мосавтошина
Мосавтошина
Ответ официального представителя магазина
Здравствуйте! К сожалению по вашему номеру телефона из заказа мы не смогли найти звонков с консультацией и подбором дисков. Напишите, пожалуйста, на электронную почту - info@mosautoshina.ru ваш контактный номер телефона по которому проводилась консультация чтобы мы могли разобрать возникшую ситуацию и ошибку сотрудника.
Здравствуйте! К сожалению по вашему номеру телефона из заказа мы не смогли найти звонков с консультацией и подбором дисков. Напишите, пожалуйста, на электронную почту - info@mosautoshina.ru ваш контактный номер телефона по которому проводилась консультация чтобы мы могли разобрать возникшую ситуацию и ошибку сотрудника.
Алексей П.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
Ассортимент отличный
Недостатки:
Связь с менеджером отсутствует, качество консультации оставляет желать лучшего, шина пришла в непотребном виде с водой внутри, доставка нормальная но информация по передвижению товара отсутствует. Купил только из-за того что комплект был приобретен у Вас и был шанс приобрести шину и той же партии (именно так и получилось).
Комментарий:
Спасибо за опыт хоть он отрицательный, но тоже опыт!!!
9 месяцев назад, Ногинск
Комментарий 165428877
Логотип Мосавтошина
Мосавтошина
Ответ официального представителя магазина
Здравствуйте, Алексей! Вы можете отслеживать состояние заказа на нашем сайте или перейдя по ссылке в смс-сообщении. Там же можно вести переписку с менеджером если у вас появились вопросы. Мы проведем работу с сотрудниками о качестве консультации и разберемся с товарным видом шин.
Здравствуйте, Алексей! Вы можете отслеживать состояние заказа на нашем сайте или перейдя по ссылке в смс-сообщении. Там же можно вести переписку с менеджером если у вас появились вопросы. Мы проведем работу с сотрудниками о качестве консультации и разберемся с товарным видом шин.
Александр Лаврентьев
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Оптимальное время от заказа до получения.
Недостатки:
Пакеты можно выдавать беслатно, а так за свои денги да еще и маленькие.
Комментарий:
Дорога в пром зоне, готовся покупать еще шины.
9 месяцев назад, Москва
Комментарий 165428838
Логотип Мосавтошина
Мосавтошина
Ответ официального представителя магазина
Здравствуйте, Александр! Благодарим за отзыв, учтем ваши пожелания.
Здравствуйте, Александр! Благодарим за отзыв, учтем ваши пожелания.
Александрович
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
1. Время обработки заказа. 2. Возможность самовывоза и оплаты банковской картой. 3. Оперативное оповещение.
Недостатки:
1. Сотрудники склада (3 человека!) не обучены подготовке заказа к выдаче. Заказанные шины вынуты из общей стопы и брошены на грязный пол. 2. Шины грязные, выцветшие, внутри плещется вода. 3. Хранение шин не соответствует нормам.
Комментарий:
Налицо отсутствие должного хранения новых шин и поддержание их товарного вида. На сайте нет информации о дате выпуска шин
9 месяцев назад, Ашукино
Артём Осянин
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Все отлично, супер быстрая доставка, хорошее качество и выбор товара
Недостатки:
Менеджер указал неверный адрес доставки. Я переплатил за срочность и в конечном итоге пришлось ехать в другой конец города по пробкам, вместо того что бы пройти пешком и забрать свой заказ в соседнем доме
10 месяцев назад, Михайловка
Давид Салихов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Достоинства:
Цена
Недостатки:
Отношение сотрудников
Комментарий:
Как будто одолжение делают, клиенто ориентированность 0
11 месяцев назад, Уфа
Комментарий 164500910
Логотип Мосавтошина
Мосавтошина
Ответ официального представителя магазина
Здравствуйте, Давид! Сожалеем, что у вас сложилось такое впечатление о работе нашей компании. Сообщите, пожалуйста, номер вашего заказа чтобы мы могли разобраться в сложившейся ситуации.
Здравствуйте, Давид! Сожалеем, что у вас сложилось такое впечатление о работе нашей компании. Сообщите, пожалуйста, номер вашего заказа чтобы мы могли разобраться в сложившейся ситуации.
Андрей
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
Бесплатная доставка до пункта выдачи.
Недостатки:
Срок поставки превысил обещанный. Долгое время не было возможности забрать заказ - в итоге его отменили без предупреждения. Увидел это когда появилась возможность доез до магазина. Можно было и проинформировать о том, что срок хранения истекает. Приведенная шина была выпущена в 21 году. Срок конечно не истёк, но в эксплуатация может быть сокращена из-за этого.
11 месяцев назад, Ярославль
Комментарий 164500881
Логотип Мосавтошина
Мосавтошина
Ответ официального представителя магазина
Здравствуйте, Андрей! Сожалеем, что у вас сложилось такое впечатление о работе нашей компании. Сроки доставки были указаны 5-7 рабочих дней, товар был готов к выдаче через 6 рабочих (не календарных) дней. Так же менеджер присылал вам информацию о сроке ожидания товара в течение 5 дней с момента готовности. По истечении 5 дней товар выпадает в свободный остаток и заказ может быть отменен. К сожалению мы не видели от вас оповещений о необходимости продлить резерв товара.
Здравствуйте, Андрей! Сожалеем, что у вас сложилось такое впечатление о работе нашей компании. Сроки доставки были указаны 5-7 рабочих дней, товар был готов к выдаче через 6 рабочих (не календарных) дней. Так же менеджер присылал вам информацию о сроке ожидания товара в течение 5 дней с момента готовности. По истечении 5 дней товар выпадает в свободный остаток и заказ может быть отменен. К сожалению мы не видели от вас оповещений о необходимости продлить резерв товара.
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