Заказывал материнскую плату ASUS Материнская плата Asus TUF GAMING Z590-PLUS привезли б/у, радиаторы потертые, батарейка вставлена, защиты soketa вообще не было. Веселые продавцы!!!
Добрый день. Благодарим Вас за отзыв. Приносим извинения за доставленные неудобства. Данный товар был сразу же отправлен обратно поставщику. Нам очень жаль ,что Вам пришлось столкнуться с подобным. Надеемся на долгосрочное сотрудничество. С Уважением, RED-KEY
Добрый день. Благодарим Вас за отзыв. Приносим извинения за доставленные неудобства. Данный товар был сразу же отправлен обратно поставщику. Нам очень жаль ,что Вам пришлось столкнуться с подобным. Надеемся на долгосрочное сотрудничество. С Уважением, RED-KEY
Оценка за сервис менеджеров по продаже. Использовать принтер не могу, т.к привезли без кабеля для принтера. Без которого принтер не работает. Доставка принтера 1000 руб . А за кабелем за 200р, а должна ехать - самовывоз. Сказать об этом при покупке принтера ???
Товар был новым, в заводской упаковке. Цена была конкурентная на товар
Недостатки:
Чек не привезли, врали, что яндекс маркет пришлет по почте, только когда обратился в поддержку яндекса довезли чек.
Комментарий:
Купил у них игровую мембранную клавиатуру, через месяц заметил, что на ней облазить начали клавиши, сами клавиши, а не надписи на них. На клавиатуру 2 года гарантия. Магазин мне отказал в гарантии, сославшись на то, что это не гарантийный случай. Лучше доплатить и купить где-нибудь, где вы точно знаете, что вас не оставят без гарантийной поддержки.
Добрый день!
Благодарим Вас за отзыв.
Приносим извинения за доставленные неудобства. В зависимости от способа оплаты кассовый чек на операцию может быть различным (в бумажном или электронном виде, что полностью соответствует законодательству), была допущена ошибка менеджером при оформлении продажи, что и привело к неправильному оформлению документации. К сожалению, лакокрасочное покрытие не влияет на работоспособность и технические характеристики клавиатуры, и не относится к гарантийным случаям. Спасибо, что выбрали нас, надеемся на долгосрочное сотрудничество. С Уважением, интернет-магазин Red-Key.ru
Добрый день!
Благодарим Вас за отзыв.
Приносим извинения за доставленные неудобства. В зависимости от способа оплаты кассовый чек на операцию может быть различным (в бумажном или электронном виде, что полностью соответствует законодательству), была допущена ошибка менеджером при оформлении продажи, что и привело к неправильному оформлению документации. К сожалению, лакокрасочное покрытие не влияет на работоспособность и технические характеристики клавиатуры, и не относится к гарантийным случаям. Спасибо, что выбрали нас, надеемся на долгосрочное сотрудничество. С Уважением, интернет-магазин Red-Key.ru
Добрый день. Благодарим Вас за отзыв. Спасибо, что выбрали нас. Ваше возмущение понятно, замечание учтем в дальнейшей работе и постараемся удовлетворить Ваше пожелание. Надеемся на долгосрочное сотрудничество. С Уважением, RED-KEY.
Добрый день. Благодарим Вас за отзыв. Спасибо, что выбрали нас. Ваше возмущение понятно, замечание учтем в дальнейшей работе и постараемся удовлетворить Ваше пожелание. Надеемся на долгосрочное сотрудничество. С Уважением, RED-KEY.
Сделал заказ на большую сумму. В тот же день мне позвонили и потвердели дату получения товара. На следующий день звонят и говорят, что уже не могут найти товар складе, хотя в системе он есть. Товар я так и не получил, по телефону сказали, что их это не волнует никаким образом. Какая-то "шарашкина контора". Остался крайне недоволен наплевательским отношением к клиенту.
Добрый день. Благодарим Вас за отзыв. Спасибо, что выбрали нас. Приносим извинения за доставленные не удобства. Обязательно разберемся в данной ситуации и учтем Ваше замечание. Надеемся на долгосрочное сотрудничество. С Уважением, RED-KEY.
Добрый день. Благодарим Вас за отзыв. Спасибо, что выбрали нас. Приносим извинения за доставленные не удобства. Обязательно разберемся в данной ситуации и учтем Ваше замечание. Надеемся на долгосрочное сотрудничество. С Уважением, RED-KEY.
Добрый день. Благодарим Вас за отзыв. Подскажите пожалуйста, куда именно Вам требовалась доставка, так как мы осуществляем доставку товара для всех клиентов по Москве и Санкт-Петербургу?! С Уважением, RED-KEY.
Добрый день. Благодарим Вас за отзыв. Подскажите пожалуйста, куда именно Вам требовалась доставка, так как мы осуществляем доставку товара для всех клиентов по Москве и Санкт-Петербургу?! С Уважением, RED-KEY.
Заказывал Wi-Fi роутер ASUS RT-AC59U.
29 декабря вечером позвонил уточнить цену и наличие данного роутера в магазине, сказали что привезут со склада и можно будет забрать 31 декабря после 14.00, о приходе товара в магазин уведомят по телефону дополнительно, согласился и оформил заказ. 31 декабря конечно же никто не позвонил и не сориентировал по товару. Планировал купить здесь роутер в подарок на Новый Год, но магазин внес свои коррективы. В итоге, уже после Нового Года пришлось покупать в другом магазине и поздравлять с прошедшим Новым Годом.
Добрый день. Благодарим Вас за отзыв. Спасибо, что выбрали нас. Приносим извинения, что не связались дополнительно с Вами для уведомления о поставке товара в магазине. Но, как и было изначально сообщено менеджером, данный товар был в магазине к обещанному времени. Для уточнения наличия товара в магазине, сроке его хранения и актуальности заказа просим воспользоваться телефонным номером 8 (495) 782-60-32. С Уважением, RED-KEY.
Добрый день. Благодарим Вас за отзыв. Спасибо, что выбрали нас. Приносим извинения, что не связались дополнительно с Вами для уведомления о поставке товара в магазине. Но, как и было изначально сообщено менеджером, данный товар был в магазине к обещанному времени. Для уточнения наличия товара в магазине, сроке его хранения и актуальности заказа просим воспользоваться телефонным номером 8 (495) 782-60-32. С Уважением, RED-KEY.
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